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Archive for the ‘Travel’ Category

New Travel Program – American Express Business Travel(aXiom)

To All Department Staff who Travel:

Effective immediately, per a new medical center policy, all air travel and hotel travel must be made through a company called aXiom. For this, you will require a user profile- instructions are attached. Note: As always, a Travel Request must be initiated and approved before the travel start date. For residents, please use fund 01662210. For faculty who are not funded by your grant, please use fund 02441260. If you have any questions, please let me know. Many thanks to all. I have not used this system yet so we will all be starting to use it together. Thank you!!! Jill

—–Original Message—–
From: Zaheer, Jill [mailto:Jill.Zaheer@mountsinai.org]
Sent: Thursday, November 18, 2010 3:20 PM
To: jill.zaheer@mssm.edu
Subject: FW: [Dept-admins] New Travel Program – American Express Business Travel(aXiom)

To: dept-admins@mssm.edu
Cc: Harvey, Stephen; DeBaun, Joseph; Nanan, Diana; Sandoval, Glenda
Subject: [Dept-admins] New Travel Program – American Express Business Travel(aXiom)

As part of an effort to optimize our business travel processes, we have entered into an agreement with American Express Business Travel to utilize their online booking tool offered through aXiom.

The benefits of this program are as follows:

– Less out of pocket cost for travelers – MSMC will pay for all business related Air travel directly – Traveler will continue to pay for Hotel and Car Rentals and then get reimbursed via the Travel Request/Travel Voucher process.

– Enhanced ability to obtain lowest costs – Low and best rate guarantee for air/hotel/car rentals.

– Significantly lower booking fees – First year of online travel bookings at no charge – $9 thereafter (Compared to $50 per booking charged by BCD Travel).

– Leverage total spend through the program to negotiate better rates with Hotels and Airlines.

– Travel Arranger option – Can book travel for multiple travelers.

– 24/7 Navigation support and assistance with online reservations.

– International rate desk to assist with complex and multi city foreign travel (Additional Fee).

– Ability to book Amtrak through the tool.

Effective immediately, all new business travel must be booked through aXiom. We will be monitoring compliance with this policy. Reservations already made either through other online travel sites or through BCD Travel should not be cancelled. However, new travel reservations should be booked trough aXiom.

Attached to this email is a welcome letter with instructions on setting up a user profile on the tool. Also attached is the security code needed to activate Mount Sinai business travelers and travel arrangers along with an aXiom FAQ document.

Please forward this email to all travelers and travel arrangers within your respective areas.

Note: As always, a Travel Request must be initiated and approved before the travel start date.

Please contact Glenda Sandoval @ 212 731 3544 with any questions.

Thank you for your support in this important initiative.

Rishi Parikh
Director, Finance
The Mount Sinai Medical Center
Tel: (212) 731 3470
Fax: (212) 731 3041

All MSMC Travelers and Travel Arrangers,
 
The Mount Sinai Medical Center has launched American Express Business Travel, along with aXiom®, an innovative online booking tool, for all domestic, trans-border and single destination international travel reservations originating in the U.S.
 
Effective today you will begin booking your travel reservations online. Both travelers and travel arrangers will need to register for aXiom® and update your personal profile in advance of booking travel reservations. This profile will be used for both online and offline travel reservations, and ensures your personal preferences are notated whenever possible throughout the travel booking process.
 
Security Code
The first time you access aXiom®, you will be asked to enter a Security Code. This information will be sent to you shortly in a separate communication.
 
Please see the instructions below to begin your aXiom® registration process and to access answers to questions you may have regarding American Express and the aXiom® tool.
 
Access Your Account Today!
To begin using aXiom®, you need to register on the site by following these easy steps:
Enter this URL into your Web browser: https://mountsinaitravel.axo20.com
Click on “Create a new account”. Follow the prompts which will instruct you to enter your name, email address and Security Code (to be sent to you shortly in a separate communication). You will then be asked to create a user name and password that you will use to initially access the site.
After supplying this information, you will receive an email from American Express Business Travel within 24 hours that will include instructions on how to complete your registration.
 
Complete Your Registration and Add Your Profile Information!
To ensure aXiom® is tailored to your personal needs, all profile information must be entered prior to the booking services. To update or edit profile information:
Open the email from American Express Business Travel (notated above) and press the “Get Started Now” button.
Follow the prompts and enter your profile information including contacts, preferences, etc. By entering your profile information you will save time on each booking. Note: You will be asked to supply a 6-10 digit numeric profile pin that will act as a unique identifier. We recommend using a home or mobile telephone number that is easy to remember and is unique to you.
Click “Continue” to complete the registration process.
You will then be taken to the Travel Preferences screen. Please review and update each section.
Upon completion of your travel preferences, you will be redirected to the aXiom® Home Page. Click on the “Profile” link on the upper right corner of the navigation bar. Click on each link to complete your profile.  
Press “Save” to store your information.
 
Training Options
To help acquaint you with our new tool, a self-paced on-demand tutorial that lasts 30-40 minutes, can be accessed at your convenience www.axiomtoolkit.com/tutorial123456/.
 

Additional Support
 
FAQs (Frequently Asked Questions) is attached.
 
Navigation support and assistance with online reservations is available 24/7, please call 1-800-238-9049.
 
Travel Invoices:
Immediately after booking a reservation online, an automated travel itinerary will be generated to the traveler and arranger if applicable. The travel invoice will be automatically emailed to the traveler after American Express issues the airline ticket.
 
Your support of the travel program with American Express is critical to our continuing success in managing travel costs and providing optimal service. If you have any questions regarding our travel program, please contact Glenda Sandoval at (212) 731 3544.
 
Regards,
Rishi Parikh
Director, Finance
The Mount Sinai Medical Center
Tel: (212) 731 3470
Fax: (212) 731 3041

All MSMC Travelers and Travel Arrangers,
 
The Security Code you will need to access your aXiom® account is: 342621
Reminder: In order to activate your account, you will need to:
1.       Enter the URL you received in your Welcome Letter into the Web browser.
2.       Enter your name, email address and the above listed security code and then create a user name and password to access the site.
3.       After supplying this information, you will receive an email from American Express Business Travel within 24 hours with instructions on how to complete your registration.

aXiom FAQs 06Oct09

Written by reuben

December 3rd, 2010 at 7:39 pm

Posted in Travel