mssmem.com

I forget…what did that email say? oh yeah, its at mssmem.com

Archive for the ‘Phones’ Category

Cisco Zone Phone Reference

Written by reuben

November 16th, 2011 at 6:35 am

Posted in Phones

Zone Phone Redirects

For sinai wireless phone users

You can change the location of where your phone is answered if you miss a call.

There is a “Zone” icon on the main screen. Navigate to the icon and select it. Then choose the area such Adult, Peds, Admin or East and save. Please set to “adult” if you don’t know where you are going to be as a default.

We have been getting some feedback about an excessive amount of “adult” phone calls going to pediatrics inadvertently. Adam and the BA’s would appreciate everyone using the adult option

Please check your phone before you start so your calls go to the correct area

Thank you

Kevin

Kevin Chason, DO

Written by reuben

August 30th, 2011 at 3:08 am

Posted in Phones

Interpreter Phone Translater Phone

Written by reuben

June 29th, 2011 at 5:17 pm

Posted in Phones

Wireless Phone Details

Goals:
• Decrease overhead paging/ overhead noise
• Make communication more efficient
• Get out of the phone-answering business
• Trialing all clinical staff will have their own phone

MD Responsibilities:
• Don’t lose the phone
• Use the phone during all clinical shifts
• Make sure the phone is bouncing to the right “ED Zone” (1)
• Click over the patients you take over at sign-out so BAs know who is responsible (2)
• Put your call-back number on radiology requests (3)
• Residents: make sure the BAs know which phone you are carrying
• Residents: phones go in resident office if not in use by EM residents
• Residents: these phones are NOT to go to off service rotators(4)

BA Responsibilities:
• Forward calls to the attending/ resident responsible for the patient (5)
• Ask who is calling before forwarding
• Do not overhead unless the phone is not picking up

1)  Opening screen, go to “ED Zones”, select the appropriate zone-  this selects the phone your no-answer calls bounce to.  Especially important when changing from adult to peds/ east or vise-versa.

2) This is the only way BAs will know which MD is caring for a patient. You can use the sign out function in ibex to change them all over.  You do not need to click on patients with ready beds if transport is imminent.

3) Please enter your callback number on radiology requests- there is a dropdown menu available on request, or you can text.

4) Lost phones are the responsibility of the residency.

5) There is a list of all the wireless phones posted.  The residents will let you know which phone they have at the beginning of the shift.

Written by phil

April 8th, 2009 at 7:18 pm

PSL Phones

Written by phil

February 15th, 2009 at 5:45 pm

Posted in Phones