mssmem.com

I forget…what did that email say? oh yeah, its at mssmem.com

Archive for the ‘Dentistry’ Category

Pediatric Dental Consults

Bottom Line:

For non-emergent dental patients without insurance accepted by our clinic: refer them up (not a consult) and they would have to pay up front to be seen, or they could go to someone who accepts their insurance.

For emergent dental patients: consult dental and they will come down or have you send the patient up.

Email from Carla Kellner:

The patients are to be sent to dental, and they are to be seen.

I think that there is confusion at the front desk with regard to a consult (needing emergency treatment) vs. a patient that has been discharged (without treatment) to follow up with a dentist. When patients are discharged and sent to us for follow up, we inform patients that we can see them, but that they will have a financial responsibility if they have an insurance that we do not accept, or if they are uninsured. We also provide information for them to complete Medicaid applications, particularly since children are all eligible for insurance. We do not turn away patients, however many patients choose to leave because they do not want the responsibility of a bill.

Thank you,

Carla Kellner
Administrative Director
Department of Dentistry
Mount Sinai Medical Center
(212) 241-5275

Written by reuben

October 15th, 2011 at 5:40 pm

Posted in Dentistry,Peds

Referring Patients to Dental Clinic

Written by reuben

July 12th, 2011 at 10:58 pm

Posted in Dentistry

Dentistry / Dental Referrals

we have been trying to improve flow of dental patients up to dental and avoid keeping their charts open while they go for a consult
for bureaucratic reasons they can not simply be directed upstairs without first receiving a screening evaluation which currently can only be done by a pa or md (this will hopefully change)
between 8 am and 3 pm, patients with a dental complaint should receive an expedited screening evaluation, discharged from the ed and sent to dental.
between 8 am and 3 pm, patients with dental complaints should be quick registered, quick triaged, and seen by an md or pa who confirms that the problem is dental and stable.  minimal documentation is needed in ibex.  the patient is then discharged with an instruction sheet directing them to the dental clinic, annenberg, second floor.
please be proactive with these patients and help them through the system.
thanks
andy

Written by reuben

January 30th, 2009 at 5:57 pm